{"id":700,"date":"2025-02-10T03:21:26","date_gmt":"2025-02-10T03:21:26","guid":{"rendered":"https:\/\/neworldmy.com\/?page_id=700"},"modified":"2025-06-17T14:44:47","modified_gmt":"2025-06-17T06:44:47","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/neworldmy.com\/ms\/contact-us\/","title":{"rendered":"Hubungi Kami"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"700\" class=\"elementor elementor-700\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06a2ee3 elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"06a2ee3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48fd81d e-con-full e-flex e-con e-child\" data-id=\"48fd81d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-053b093 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"053b093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"\/setting\/\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 48 48\" fill=\"none\"><g id=\"SVGRepo_bgCarrier\" stroke-width=\"0\"><\/g><g id=\"SVGRepo_tracerCarrier\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/g><g id=\"SVGRepo_iconCarrier\"><rect width=\"48\" height=\"48\" fill=\"white\" fill-opacity=\"0.01\"><\/rect><path d=\"M31 36L19 24L31 12\" stroke=\"#000000\" stroke-width=\"1.9200000000000004\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd642f1 e-con-full e-flex e-con e-child\" data-id=\"cd642f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcd050c elementor-widget elementor-widget-heading\" data-id=\"bcd050c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-712ce07 e-flex e-con-boxed e-con e-parent\" data-id=\"712ce07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eaf8191 e-con-full e-flex e-con e-child\" data-id=\"eaf8191\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1249614 e-con-full e-flex e-con e-child\" data-id=\"1249614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6068704 elementor-widget elementor-widget-image\" data-id=\"6068704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"235\" height=\"235\" src=\"https:\/\/neworldmy.com\/wp-content\/uploads\/2025\/02\/N11-NE-CS.jpeg\" class=\"attachment-large size-large wp-image-1041\" alt=\"\" srcset=\"https:\/\/neworldmy.com\/wp-content\/uploads\/2025\/02\/N11-NE-CS.jpeg 235w, https:\/\/neworldmy.com\/wp-content\/uploads\/2025\/02\/N11-NE-CS-150x150.jpeg 150w, https:\/\/neworldmy.com\/wp-content\/uploads\/2025\/02\/N11-NE-CS-100x100.jpeg 100w, https:\/\/neworldmy.com\/wp-content\/uploads\/2025\/02\/N11-NE-CS-64x64.jpeg 64w\" sizes=\"(max-width: 235px) 100vw, 235px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-218f5fa elementor-widget elementor-widget-text-editor\" data-id=\"218f5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>WhatsApp: <\/b>+60 16-616 9008<br \/><strong>Company Email:<\/strong> hello@neworldmy.com<br \/><b>Company Name:<\/b>\u00a0NE WORLD SDN. BHD. (1509412-K)<br \/><b>Address: <\/b><span style=\"font-size: 1rem;\">C-26-6, 3 Two Square, No.2, Jalan 19\/1, 46300 Petaling Jaya, Selangor Darul Ehsan, Malaysia.<br \/><b>Business Hours: <\/b>Mon-Fri 10:00 &#8211; 18:00 (MY\/SG time) <br \/>Closed on Public Holidays and Weekends<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7cdf5d e-con-full e-flex e-con e-child\" data-id=\"c7cdf5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09b621e elementor-widget elementor-widget-text-editor\" data-id=\"09b621e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>FAQ<\/b><\/h3><p><b>Q\u00a0 Do I need to register to make a purchase?<\/b><\/p><p>A\u00a0 Yes, registration is required to make a purchase. Without an account, you can browse the NEWORLD website in guest mode, but transactions can only be completed by registered users.<\/p><p><b>Q\u00a0 Can I place multiple orders on the website?<\/b><\/p><p>A\u00a0 Absolutely! You can place as many orders as you like, and we will process and deliver each order to the shipping address you provide.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>Are <\/b><b>there<\/b><b> additional fees for using a credit card?<\/b><\/p><p>A\u00a0 No, there are no extra charges for payments made via credit card.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>What payment methods are accepted?<\/b><\/p><p>A\u00a0 We accept major credit cards, debit cards, and other secure payment methods as listed at checkout.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>How can I track my order?<\/b><\/p><p>A\u00a0 Once your order is processed, you will receive a tracking number via email or SMS (TBC*), allowing you to monitor the delivery status in real time.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>Can I modify or cancel my order after placing it?<\/b><\/p><p>A\u00a0 Orders can only be modified or canceled before they are processed for shipping. Please contact our customer service as soon as possible for assistance.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>Do you offer international shipping?<\/b><\/p><p>A\u00a0 Yes, we provide international shipping to selected regions. Shipping fees and delivery times vary based on location. Please check our shipping policy for more details.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>What should I do if I receive a damaged or incorrect item?<\/b><\/p><p>A\u00a0 If you receive a damaged or incorrect product, please contact our customer support team within 7 days of receiving your order. We will assist you with a replacement or refund.<\/p><p><b>Q<\/b><b>\u00a0 <\/b><b>How can I contact customer service?<\/b><\/p><p>A\u00a0 You can reach our customer service team via our Customer Service Hotline at +60 16-616 9008 or email us at hello@neworldmy.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2897645 e-grid e-con-full elementor-hidden-desktop e-con e-parent\" data-id=\"2897645\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;bottom&quot;,&quot;position&quot;:&quot;fixed&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-8d24baf e-flex e-con-boxed e-con e-child\" data-id=\"8d24baf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c69d33 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3c69d33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/homepage\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Home\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800px\" height=\"800px\" viewBox=\"0 0 32 32\"><g id=\"icomoon-ignore\"><\/g><path d=\"M16 2.672l-5.331 5.331v-2.133h-4.265v6.398l-3.755 3.755 0.754 0.754 12.597-12.597 12.597 12.597 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class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/shop\" >\n\t\t\t\t\t\t\tShop\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-656eb33 e-flex e-con-boxed e-con e-child\" data-id=\"656eb33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b656b0e elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b656b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/brands\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Brands\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" fill=\"#000000\" height=\"800px\" width=\"800px\" id=\"Layer_1\" viewBox=\"0 0 512 512\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M244.87,0v244.87H0V512h267.13V267.13H512V0H244.87z M244.87,489.739H22.261V267.13H244.87V489.739z M489.739,244.87   H267.13V22.261h222.609V244.87z\"><\/path>\t<\/g><\/g><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/brands\" >\n\t\t\t\t\t\t\tBrands\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-972efe8 e-flex e-con-boxed e-con e-child\" data-id=\"972efe8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af7ae0e elementor-widget elementor-widget-heading\" data-id=\"af7ae0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cart<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c8a7e e-flex e-con-boxed e-con e-child\" data-id=\"12c8a7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59ccbdc elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"59ccbdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\/my-account\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Me\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" fill=\"none\"><g id=\"SVGRepo_bgCarrier\" stroke-width=\"0\"><\/g><g id=\"SVGRepo_tracerCarrier\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/g><g id=\"SVGRepo_iconCarrier\"><path d=\"M21 12C21 16.9706 16.9706 21 12 21C7.02944 21 3 16.9706 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z\" stroke=\"#000000\" stroke-width=\"0.8399999999999999\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\/my-account\" >\n\t\t\t\t\t\t\tMe\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us WhatsApp: +60 16-616 9008Company Email: hello@neworldmy.comCompany Name:\u00a0NE WORLD SDN. BHD. (1509412-K)Address: C-26-6, 3 Two Square, No.2, Jalan 19\/1, 46300 Petaling Jaya, Selangor Darul Ehsan, Malaysia.Business Hours: Mon-Fri 10:00 &#8211; 18:00 (MY\/SG time) Closed on Public Holidays and Weekends FAQ Q\u00a0 Do I need to register to make a purchase? 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